Job Title: Despatch Operative
Location: Cleeve Road, Evesham
Job Type: Permanent
Reporting into: Logistics Shift Manager
Salary: £14.86ph
Hours: Red shift Sunday-Tuesday (Alternate Wednesdays)
OR Blue shift: Thursday-Sunday (alt Wednesdays)
09:00am – 21:00pm
Main purpose of the role:
Supports the Logistics Shift Manager delivering the operational goals and objectives for the shift and maintains quality of service and sku/finished product integrity.
Job Responsibilities:
* Supports the Logistics Shift Manager delivering the operational goals and objectives for the shift and maintains quality of service and sku/finished product integrity.
* Able to be flexible and able to work in different area of the supply chain and become multi-skilled as an “all-rounder” This sometimes at short notice and without change to your working pattern or hours of employment.
* To ensure that Process and Systems Compliance is adhered to and followed/attained for all actions, taking full accountability for delivering performance.
* Corrective action, as highlighted by performance reporting s is implemented on time and to specification as advised by shift managers.
* Is an enthusiastic, positive, self-motivated and pro-active team player, committed to successfully achieving the goals and objectives of themselves, the team and the Company.
* Remains willing and prepared to support and help fellow team members, as well as prepared to accept and adopt new challenges and changes in operations.
* Strictly adheres to the Health and Safety policy and regulation across the business.
* Ensures that all other company and departmental regulations and guidelines are rigorously adhered to at all times by all team members.
* Ensure the efficient and accurate handover/receipt of finished product from the Production Team.
* Ensure for the timely, accurate and efficient “pick” of finished product matching our customers’ needs and deadlines.
* Ensure for the timely, accurate and efficient loading of finished product matching our customers’ needs and deadlines
* Ensure the timely and accurate provision of documentation in relation to our dispatched product.
* Prepared for the effective use of Information technology in support of the above when required
* Ensure all product is to specification including the recording of temperature - reporting all non-conforming product to shift manager
* Follow and uphold the company policies, procedures, and activities in place necessary to maintain the safety, quality, authenticity, and legality of the finished products manufactured and distributed for sale.
Administration/Visibility/Traceability
* Ensure for the effective and accurate documentation within the relative activity.
* Ensure for the accurate end efficient use of information technology and data bases where appropriate.
* With the help of the Engineering department maintain temperature regimes and records.
* With the help of the Health & Safety department maintain temperature regimes and records.
* With the help of the technical department maintain temperature regimes and records.
* Accurate and timely customer service reporting.
* To ensure you understand your initial tasks and subsequent tasks during your working period
* As directed and or scheduled – to ensure the right items (ie: SKUs, bye products or finished product) is: The right item in, the right place, at the right time, in the right condition and is rightly recorded
* To liaise with your manager or his seniors to ensure the designated activities are completed “on time and in full”.
* To liaise with your colleagues whenever required and work in teams if necessary to achieve the stated aim.
* To complete designated documentation on a daily basis accurately legibly and is identifiable as your individual work thus providing traceability.
* To ensure issues are dealt with in a timely and safe manner
* To notify and highlight any errors, anomalies or safety issues.
* To ensure and record safe use of and mechanical handling equipment notifying any safety issues to your line manager that would prevent the safe use of such equipment.
* To use equipment and/or technology as may be required.
Communication:
* To ensure the Shift Manager(s) are kept updated at all times and report any issues which could impact upon SKU or finished product flow.
* To ensure you fully understand your shift managers briefing before the shift begins.
* To assist in the proper takeover/handover between shifts
* To enhance positive working relationships with all other departments.
Admin/Expectations:
* To undertake project work as directed by your manager(s) and ensure that the project is completed, and the outcome is reported back
* To partake in performance appraisals
* To actively develop your skills and competence in support of the business needs
* To act and respond to instructions in a timely manner
* To ensure that you always adhere to all company policies and procedures
* To work in a safe and due diligent manner and all times
* To work in a manner that is compatible to standards/KPIs and achieve personal productivity performance targets
* To accept and encourage personal development in such matters as training, efficiency improvement and information technology advancements
* To remain flexible and aware that constant change and development will be normal
* To complete any other duties to meet the needs of the business
Job requirements:
Skills & Experience required to do this role...
* Good English.
* Numerical skills
* Able to use a computer and understand and use basic spreadsheet applications.
* Able to work accurately often at speed.
* Timely and punctual.
* Thorough and methodical.
* Flexible – has the ability and skills to work in a different area of supply chain at short notice.
* Previous logistics and/or warehousing experience desirable.
* Ability to communicate clearly written and verbal.
* Good team worker.
* Adherence to instruction whilst communicating potential improvement and/or highlighting challenges.
* Experience in operating MHE desirable.
Company Benefits:
* 20 Days holiday inclusive of Bank Holidays
* Free on-site parking