About The Company Optical Express is the UK’s leading private provider of laser eye surgery, premium intraocular lenses, and cataract surgery. With over 35 years of clinical excellence, our expert surgeons and optometrists have delivered life-changing results to millions of patients. By investing in world-class technology and working alongside industry pioneers such as Johnson & Johnson Vision and Zeiss, we continue to provide exceptional patient outcomes and set the benchmark for eye care. About The Role We are seeking a highly organised Administration Assistant (Staff Scheduler) to support the efficient deployment of Optometrists across our network. This role is crucial to ensuring the right clinical staff are scheduled in line with patient needs and business operations. You will report directly to the scheduling team and work closely with regional managers and healthcare professionals to maintain scheduling accuracy and compliance. Key Responsibilities Maintain and update the Optometrist database to reflect real-time availability and scheduling. Optimise scheduling to ensure clinical staff coverage aligns with operational and patient demands. Approve and record holiday requests in a timely manner. Coordinate with the Self-Employed Optometrist network to fill short-notice gaps. Communicate regularly with the regional team to ensure seamless staff allocation. Support general administrative tasks and assist in scheduling reports. Build effective relationships with senior managers and professional healthcare providers. Ideal Candidate Profile Excellent organisational and multitasking skills. Strong attention to detail and ability to work under pressure. Confident communicator with the ability to liaise at all levels. Proficient in Microsoft Office (Word, Excel, Outlook). Self-motivated, with the ability to work independently and collaboratively. Open to working 1 in 3 Saturdays as part of the weekly schedule. Previous administrative or staff scheduling experience is a plus. Benefits Competitive salary Free or discounted optical products and procedures Free on-site parking Cycle to work scheme Career progression opportunities Equal Opportunity Optical Express is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We welcome candidates of all backgrounds, and ensure all hiring decisions are made based on merit, qualifications, and business needs. We are also committed to promoting gender equality and supporting a balanced and diverse workplace.