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We are looking for a Receptionist to join our team at Rivendale Lodge Retreat in Ashbourne, Derbyshire. Hourly rate of £12.21.
This is a permanent position to work part-time hours. The role involves 20 hours across 3 variable days, including weekends and bank holidays.
Applicants must be available to work Mondays, Fridays, and one other day, with flexibility to meet the business needs.
Company overview:
Darwin Escapes operates 26 destinations across the UK, each offering unique experiences. Whether you are interested in food and beverage, grounds, maintenance, housekeeping, entertainment, or management, Darwin offers diverse career opportunities!
About The Role
Main responsibilities:
The successful Receptionist will:
* Meet and greet resort guests.
* Assist guests with queries.
* Provide information about the local area.
* Issue accommodation keys and details.
* Inform guests about resort events.
* Handle telephone calls.
* Manage customer complaints.
* Handle cash accurately.
Requirements:
Excellent customer service and communication skills are essential. A driving license and ability to drive are advantageous for commuting.
What’s in it for you:
* Competitive pay rate.
* Enhanced holiday entitlement (with options to cash in holidays).
* Discounted staff breaks at UK resorts.
* Free access to resort facilities like gyms and pools.
* Food discounts across resorts.
* Free round of golf.
* Discounts on spa treatments.
* Discounted tickets for Chester Zoo.
* 'Introduce a friend' recruitment bonus.
* Company sick pay.
* Compassionate leave pay.
* Employee Assistance Programme.
* Access to Darwin Academy training.
* Cycle to work scheme.
*Terms and conditions apply.
Skills Needed
Customer service, communication, and flexibility.
About The Company
Darwin Escapes offers a variety of retreats, from rural getaways to family resorts, with luxurious lodges, caravans, and treehouses. We strive for excellence in all locations, providing memorable experiences for guests and rewarding careers for staff.
Company Culture
Join one of the UK's fastest-growing holiday companies, with locations nationwide offering opportunities for progression and movement within the company. We foster a friendly, supportive environment and value diversity and growth.
Desired Criteria
* A driving license is advantageous for travel to the resort.
Required Criteria
* Right to work in the UK.
* Excellent customer service and communication skills.
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