Job Description
Role: Health Coach Manager (Registered Dietitian)
Company: Roczen (part of the Reset Health organisation)
Location: Hybrid (mostly remote with some days in Central London office)
Schedule: Full-time
Salary: £35k - £42.5K
About Roczen
Roczen is a physician-led, technology-enabled specialist in the management of chronic diseases. Through our proprietary platform, Roczen, we deliver evidence-based, digital-first metabolic health programmes designed to reverse type 2 diabetes and obesity. Our multidisciplinary team includes doctors, nurses, dietitians, health coaches, and behaviour change experts.
As a CQC-regulated and NICE-recommended provider, Reset Health and Rocen continue to grow rapidly, with exciting new programmes and international expansion on the horizon.
Why join us?
* Play a foundational role in a brand-new health coaching service.
* Clear progression into a leadership position as the team expands.
* Be part of a mission-driven organisation that is redefining how we tackle obesity.
* Remote working and flexible hours with quarterly in-person days in London.
* Private healthcare.
* Competitive salary and share options scheme.
* Work with an experienced, multidisciplinary team focused on long-term outcomes and innovation.
Visit:
www.resethealth.clinic
www.roczen.com
The Opportunity
We are seeking an ambitious and experienced HCPC-registered Dietitian to fill the role of Health Coach Manager. You'll be the service manager and lead coach for a new digital health coaching service.
You’ll begin by delivering one-to-one coaching as we launch the service, helping patients build sustainable habits and navigate the lifestyle changes that support long-term weight and metabolic health. As the team grows, your role will evolve into a leadership position.
You will lead a team of health coaches, managing day-to-day operations and working closely with our clinical, operations, and product teams to ensure we deliver a high-quality, scalable and effective service. This is a unique opportunity to grow into a pivotal role within one of the UK’s most forward-thinking digital health organisations.
Key Responsibilities
Phase 1: Patient-facing coaching (initial months)
* Deliver high-quality, evidence-based coaching
* Support patients through digital tools, structured behaviour change support and group education.
* Escalate medical or safeguarding concerns in accordance with internal protocols.
* Collaborate with clinicians and operational teams to optimise patient care.
Phase 2: Transition into Health Coach Manager role
* Manage a team of health coaches, providing regular 1:1s and team meetings.
* Support team development, performance reviews, and onboarding processes.
* Monitor KPIs and key performance metrics to ensure delivery of high-quality and consistent care.
* Identify capacity needs and lead on recruitment and resourcing for the team.
* Ensure quality assurance processes, safeguarding standards and operational excellence.
* Act as a bridge between frontline coaching delivery and key stakeholders.
What we're looking for:
* HCPC-registered Dietitian with at least 2 years’ experience.
* Experience in team leadership, supervision, or service development.
* Strong background in behaviour change, digital coaching, or lifestyle medicine.
* Excellent communication and interpersonal skills.
* Confident in managing a digital caseload and using online platforms.
* Proactive, flexible and comfortable working in a dynamic, fast-paced environment.
Desirable:
* Experience in quality assurance, governance or safeguarding frameworks.
* Experience working in digital health, remote care, or within a health tech organisation.
* Project management or operational oversight of clinical services.
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