Repairs Supervisor
Location: Camden, London
Salary: £28.81 per hour
Are you a hands-on and driven Repairs Supervisor? We're looking for an experienced professional to lead our responsive repairs team in Camden, ensuring residents receive safe, timely, and effective property maintenance.
The Role
As a Repairs Supervisor, you'll take a lead role in managing day-to-day repair and maintenance operations across both occupied and void properties. You'll be responsible for coordinating a team of skilled operatives and external contractors, ensuring that all works are completed to a high standard, within budget, and on schedule.
You'll be the first point of technical escalation, oversee job scheduling, and play a key role in maintaining decent homes standards and improving tenant satisfaction.
Key Responsibilities
* Lead and supervise the delivery of responsive repairs, ensuring excellent service delivery and value for money
* Allocate and oversee workloads of in-house operatives and approved contractors
* Conduct quality control inspections of ongoing and completed works
* Liaise with tenants and resolve repair-related issues quickly and professionally
* Coordinate the timely turnaround of void properties, minimising void loss
* Ensure compliance with all health & safety regulations, building codes, and internal policies
* Track performance against KPIs and contribute to regular reporting for senior management
* Provide technical advice and support to the repairs team as needed
* Keep accurate, up-to-date records using housing and repairs management systems
* Support procurement activities, contractor performance monitoring, and budget control
What We're Looking For
* Proven experience in a similar supervisory role within social housing or property maintenance
* Solid knowledge of building trades, repair techniques, and relevant legislation
* Demonstrable experience leading and motivating multi-trade teams and subcontractors
* A customer-focused approach with the ability to manage complaints and resolve issues effectively
* Competency with repairs or housing management software, MS Office, and mobile working tools
* Full UK driving licence - Van and Fuel card provided
Desirable Qualifications
* NVQ Level 3 or equivalent in a relevant trade or construction discipline
* SMSTS, SSSTS, or similar health and safety qualifications