JOB DESCRIPTION
About the Role
We have an opportunity for an Estate Assistant to join our team on a permanent, full-time basis covering our sites in Brixton and the surrounding area. You will be responsible for providing a high-quality grounds maintenance, gardening and cleaning service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external spaces well maintained.
You will be expected to represent Guinness on site, building positive relationships with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts.
What we are looking for
We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant with a background in cleaning and grounds maintenance, but you will also bring confident customer service skills with a positive and helpful approach to supporting residents and the wider Guinness team.
You will be able to demonstrate these essential skills:
Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.
Experience and knowledge of lawn, shrub, and plant care.
Proven experience of achieving high levels of customer satisfaction.
Ability to carry out physical tasks within Health & Safety guidelines.
Ability to work effectively within a team and without high levels of supervision.
Able to demonstrate Guinness Behaviours.
Knowledge of Health & Safety legislation, including COSHH and PPE.
Full manual UK driving license.
If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile.
TGPCVL