Service Advisor
Franchised Motor Dealership - Brentford
We are currently recruiting for an experienced Service Advisor to join a busy and successful aftersales team within a well-established dealership operation.
This is an excellent opportunity for a fully-fledged Service Advisor who thrives in a fast-paced environment, delivers first-class customer service, and can confidently manage the service process from start to finish.
The Role:
Acting as the key point of contact for customers throughout the service and repair process
Managing bookings, job cards, and workshop scheduling efficiently
Upselling additional work and products where appropriate
Liaising closely with the workshop and keeping customers updated on vehicle progress
Delivering exceptional customer service and maintaining strong CSI performance
Handling invoicing and vehicle handovers professionally
The Ideal Candidate:
Previous experience as a Service Advisor within a main dealer
Strong upselling ability with a proven track record
Excellent communication and organisational skills
Able to work efficiently under pressure in a high-volume environment
Kerridge / CDK experience would be advantageous
Full UK driving licence required
What's on Offer:
£36,000 basic salary
Realist...