This job is with Hyatt, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Park Hyatt Niseko Hanazono seeks a proactive and organized individual to join our Marketing Communications team as a Marketing & Production Coordinator. This role supports the team across daily marketing operations, creative production, and interdepartmental coordination. Working closely with senior members of the Marcom team, the coordinator assists in content creation, digital updates, and communication with internal and external partners to ensure smooth execution of marketing activities.
Key Responsibilities
Social Media Support:
§ Coordinate the monthly social media plan in alignment with campaigns, hotel events, and seasonal activities.
§ Provide materials, information, and fact-checking support to the outsourced SNS agency responsible for caption writing, scheduling, and reporting.
§ Review monthly performance reports and share key points with the Marcom team.
§ Monitor social media channels and assist with responding to guest comments and inquiries when needed.
Seasonal Content & Promotional Material Support:
§ Work closely with hotel departments to gather updated information for each season (Winter and Green), ensuring timely updates to the website, booking channels, and promotional materials.
§ Assist in preparing and organizing marketing assets for seasonal campaigns, events, and offers.
§ Support the production of brochures, banners, digital assets, and other promotional materials.
Digital Updates & Website Assistance:
§ Assist with updating content across digital platforms, including the hotel website, online directories, and booking channels.
§ Support the creation and maintenance of online marketing content, newsletters, and guest-facing materials.
Media & PR Coordination:
§ Support communication with external media, PR agencies, and influencers under the guidance of senior team members.
§ Coordinate logistics for media visits, photo shoots, and content creation at the hotel.
§ Conduct media clipping by organizing and maintaining a structured archive of media coverage for internal reference.
Presentation & Reporting Support:
· Assist in preparing visually clear presentation materials, including slideshows and basic reports.
· Use Excel to create simple charts, graphs, and tables to support internal communication.
Inter-departmental coordination:
§ Act as a liaison between hotel departments (Concierge, Guest Relations, Finance, F&B, Spa, etc.) to support smooth communication and timely completion of marketing-related tasks.
Office Administration:
· Provide administrative support to the Marketing Communications team, including scheduling, document management, and general office organization.