About the Role
and our Ideal Candidate
Reporting to the Team Manager, you will be responsible for the quality assurance of initial safeguarding triage, carefully considering the assessment to establish whether the concern meets the threshold under Section 42 of the Care Act, and apply the necessary scrutiny on the next course of action to address the risk. In your role, you will have oversight of the formulation of protection plans to ensure that the needs and voices of our residents are prioritised, whilst integrating input from families and various professionals, to ensure the best outcome. As an Assistant Team Manager, you will need to be skilled in responding to challenging scenarios and crisis situations, such as self neglect and domestic abuse.
You will be responsible for team operations, including recruitment, retention, and workload allocation. You will provide ongoing supervision to maintain exceptional standards of casework and offer guidance whilst using your expertise to support staff with managing complex cases. Additionally, you will contribute to ensuring that services are cost-effective and, where appropriate, participate in the co-production of service improvements with residents.
This is an excellent opportunity for you to influence how we deliver our services and to apply your knowledge and expertise in supporting our Social Workers, helping them to continue making a positive impact.
For more information about the roles and/or an informal conversation, view the Role Profile or contact Robyn Akerman-Kenny Team Manager, Safeguarding on
This role is an excellent opportunity for experienced managers who have demonstrated strong leadership capabilities within a local authority setting. As a subject matter expert in social care, you will be expected to possess an in-depth knowledge of current legislation, regulations, and guidance pertinent to social work practice.
You will play a pivotal role in supporting staff to adopt creative and innovative approaches, while effectively managing your own time to meet tight deadlines and demonstrate measurable outcomes. Furthermore, you will be responsible for ensuring the quality of work delivered by your team meets established standards.
Key qualifications and competencies for the roles include:
1. Bachelor's degree or equivalent in Social Work and registration with Social Work England.
2. Extensive post-qualification practice experience, with a thorough understanding of relevant legislation, regulations, and best practice within the field of social care.
3. Strong leadership and managerial skills to effectively manage and motivate a multidisciplinary team of social care professionals.
4. Proven ability to collaborate effectively with diverse stakeholders and community partners, to achieve shared objectives
If you are a dedicated and experienced Social Worker or an established Assistant Team Manager looking to take on a challenging yet rewarding leadership role, we encourage you to apply. Join our service and make a meaningful difference in the lives of those we serve.
About Us
Safeguarding Triage team
Adult Social Care has implemented a wide range of changes to improve care for adults and create positive working environments for our staff. We have new leaders and experienced managers who bring innovative ideas to the service and are driving meaningful changes throughout your service delivery. Our goal is to deliver exceptional care that enhances outcomes for our community whilst providing an inclusive, diverse and stable environment for staff to grow their career.
We introduced a new Adults First Contact Service in June, which consists of a General Duty Team and a Safeguarding Triage Team. Our service aims to provide an immediate response to our residents in need of support. The Safeguarding Triage Team focuses on managing risk, preventing harm and empowering the resident to engage in an ongoing plan to maintain their safety. The team works in collaboration with the Locality and Specialist Teams to ensure that concerns that meet the threshold for a Section 42 Enquiry, are allocated to an Enquiry Officer for ongoing work. This joint approach ensures a timely and skilled response to the management of risk.
Our Offer To You
As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We’re constantly striving to improve our ways of working so putting your ideas across - however big or small - will be fully encouraged and supported by your colleagues and our dynamic and experienced management team.
In addition, we offer a modern and flexible working environment for our staff, supported by our IT infrastructure, including Google Chromebooks and Google Apps. Our Flexible Working - Smarter Working Scheme embraces new ways of working. It provides improved work life balance for our staff as it allows staff to work from a variety of locations and staff are not required to work within the office 5 days a week.
Employees have access to a wide range of benefits, some of which include:
5. Generous annual leave entitlement plus bank holidays (pro-rata if part-time working hours apply)
6. General Council Flexi-time (Please note, this applies to roles at grades 1-9 only)
7. Public Health Service Localised Flexi-time Scheme - accrual of up to 5 days per year
8. Three volunteering days per year in Sutton
9. Comprehensive learning and development programme
10. Local and national discounts for shopping, eating out and leisure activities
11. Interest free season ticket loans
12. Local Government Pension Scheme
13. Car parking scheme
14. Bicycle loan facilities and cycle to work scheme
15. Zip car scheme
16. Free eye tests and contribution towards glasses
17. Confidential wellbeing and counselling support
18. Subsidised gym membership