Overall purpose of the job: To ensure the reception, spa treatment rooms, wet areas, changing facilities and storage are maintained to the standard required by the company and, that clients, members and guests receive the standard of service they expect by ensuring all transactions and communications are conducted promptly, accurately, efficiently and courteously.
Key Activities:
Customer care skills
Fulfil Reception duties
Improve and maintain facial condition
Provide eyelash and eyebrow treatments to enhance the appearance of eyebrows and lashes
Remove hair using waxing techniques
Provide manicure treatment
Provide pedicure treatment
Provide make-up treatment, plan and promote make-up activities
To attend and pass training with Elemis to the required standard to be able to administer treatments as described and promote sales of Elemis products.
Provide Indian head massage treatment
Provide full body massage using pre-blended aromatherapy oils
Provide self-tanning treatments
Provide Reflexology treatment
Qualifications:
Essential:
Completed & passed NVQ L2 and L3 in Beauty Therapy or
CIBTAC and CIDESCO.
Coaching, communication and excellent customer care skills.
Good standard of education
Previous and professional working knowledge of full body massage
Desirable:
Completed & passed NVQ L3 in Beauty Therapy and
CIBTAC and CIDESCO.
HND &/or Degree level industry recognised qualifications.
Elemis trained in all body rituals and treatments.
Jessica (or other premium brand) trained in all treatments and products
Qualified and certified to offer reflexology and Indian Head massage.
Previous professional work experience of similar private health club and Spa.
Pervious working experience in an Elemis Spa
Experience of Spa reception duties.
Have knowledge of new Spa trends and how to introduce them to this Spa.
Experience of health and safety/risk assessment.
Job Types: Full-time, Part-time, Permanent
Pay: £7.55-£12.21 per hour
Benefits:
* Discounted or free food
* On-site parking
Education:
* GCSE or equivalent (preferred)
Language:
* English (required)
Licence/Certification:
* NVQ Level 3 Beauty Therapy (required)
Work authorisation:
* United Kingdom (required)
Work Location: In person