Overview
This is an excellent opportunity for an experienced technician who enjoys solving problems, supporting staff and students, and helping to develop reliable, secure and effective IT systems across a busy school environment.
Responsibilities
* Work closely with the Network Manager to maintain and develop the school and Trust IT networks, systems, hardware and software.
* Provide first and second line technical support to curriculum and administrative users, support classroom IT, and assist with the school website and online services.
* Act in a technical capacity on behalf of the Network Manager when required.
* Provide network monitoring, user account administration, hardware and software maintenance, support for servers, backups, antivirus and security systems.
* Participate in new IT projects and provide occasional onsite support to local schools.
* Assist with audio‑visual support for school events.
Qualifications
* NVQ Level 3 or 4, equivalent qualification, or relevant experience in an IT support environment.
* Good standard of literacy and numeracy, including GCSE grade 4 or above in English and Maths.
* Current valid driving licence and access to own vehicle are desirable.
Skills and Attributes
The successful candidate will have strong technical knowledge, excellent problem‑solving skills and the ability to communicate effectively with staff, students, parents, suppliers and external providers. They will be well‑organised, able to prioritise workloads and remain committed to delivering a high‑quality IT service.
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