Optics Specialist - Technical Support Role
This is a technical support position that requires expertise in optics and photonics.
The successful candidate will provide assistance to customers on the selection of products, manage accounts, and participate in marketing initiatives.
This role involves collaborating with global teams to deliver exceptional customer service.
The ideal candidate should have a strong background in science or engineering, preferably in optics, photonics, physics, or electrical engineering.
A bachelor's degree and proficiency in German and English are required. MS Office skills and excellent communication skills are also essential.
Key Responsibilities:
* Providing technical guidance and product recommendations to customers
* Handling customer inquiries and resolving issues
* Collaborating with cross-functional teams to drive business growth
What We Offer:
In this role, you will have the opportunity to work with a dynamic team of professionals who share your passion for optics and photonics.
* Extensive training and development opportunities
* Competitive salary and benefits package
* Cycle-to-work scheme / Jobbike program
* Private medical & dental insurance
* Company pension scheme
* Subsidized gym membership
* Company events
This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.
Your Profile:
* Bachelor's degree in Science or Engineering
* Fluent in German and English
* Proficient with MS Office
* Strong problem-solving and communication skills
About This Opportunity:
We're seeking a skilled optics specialist to join our team as a technical support professional.
In this role, you'll play a critical part in delivering exceptional customer service and driving business growth through collaborative efforts with cross-functional teams.
The ideal candidate will possess a strong background in science or engineering, preferably in optics, photonics, physics, or electrical engineering.
A bachelor's degree and proficiency in German and English are mandatory requirements.
Additionally, the successful candidate should possess strong problem-solving and communication skills, as well as proficiency in MS Office.