About Us
For over 25 years, we've been supporting UK businesses of all sizes, providing exceptional connectivity, competitive pricing, and outstanding service. While we take pride in our legacy, our focus is firmly on the future with a fibre-first, future-ready approach.
Our ultra-reliable network is trusted by more than 1 in 10 businesses, and our comprehensive range of innovative solutions are designed to help any business achieve its full potential.
If you are looking to be part of an ambitious team that is constantly evolving and empowered to deliver excellence, we would love to hear from you. Apply today and help us shape the future of business connectivity.
The Role
We’re hiring a People Adviser to join our dynamic People Team at TalkTalk Business. Working closely with the People Director and the People Business Partner in this collaborative role, you’ll support leaders and colleagues across the business, helping to deliver our People Strategy and enhance the employee experience. You’ll gain hands-on experience across a wide range of people processes including reward and benefits, case management, HR systems, payroll coordination, and data reporting while driving continuous improvement and supporting business success. Making this an ideal role for those looking to gain experience in a wide range of HR activities.
Responsibilities
The responsibilities for the role include, but are not limited to:
* HR Systems & Payroll: Act as a super-user for our HR system, supporting colleagues and leaders with navigation and functionality. Ensuring accurate data is provided to our managed payroll service and delivering basic people reporting.
* Reward & Benefits: Support on annual pay and bonus reviews, coordinate with our benefits provider (Benefex), and manage ongoing pensions and benefits administration, including supplier liaison and colleague communications.
* Query Management: Respond to colleague queries via the People inbox, provide employment references, process Subject Access Requests, and support visa applications.
* Employee Engagement: Help to deliver our engagement surveys and colleague events.
* People Projects: Contribute to key projects and identify opportunities for process improvements across the People function.
* Confidentiality: Handle sensitive information with professionalism, maintaining confidentiality and data protection standards at all times.
Skills and experience we are looking for
* Experience using complex systems and comfortable navigating digital tools.
* Background in handling queries in an HR or customer service environment.
* Open to learning, if you haven’t covered the full employee lifecycle yet, we’ll support your growth on the job.
* Strong attention to detail and a commitment to getting things right first time for our colleagues.
* A mindset for continuous improvement, always looking for ways to enhance our processes and service.
* Results-driven, with the ability to set clear goals, manage priorities, and follow through with accountability.
* Empathetic and respectful, understanding there’s a person behind every query and treating each one with care and confidentiality.
How you will work
At TalkTalk Business we understand the importance of flexibility and connection in the workplace. That’s why we have adopted a hybrid approach to working. Our aim is for our full time team to spend 3 days a week at our HQ in Soapworks, Salford Quays with the remaining days offering the option to work from home. We want to ensure you enjoy the collaboration and connection of the office environment, combined with the convenience of remote working.
What can we offer you?
* Competitive Salary and Bonus Scheme: Earn a rewarding salary with a bonus scheme designed to recognise your hard work and dedication.
* Comprehensive Benefits Package: Support your wellbeing, achieve a work-life balance, and plan for the future with our all-inclusive benefits.
* Free TalkTalk Broadband: Enjoy complimentary TalkTalk broadband as an added perk for all employees.
* Personal and Professional Growth: Take advantage of opportunities for career advancement and personal development.
* Additional Perks: Participate in exciting company events, take advantage of volunteering days, and enjoy electric car charging points available at our HQ.
Be #ACE!
Be Ambitious, Be Connected, Be Empowered.
We embrace challenge, create resilient relationships and nurture our collaborative culture, while building a positive and rewarding environment where everyone takes pride in the part they play.
We will take reasonable and appropriate steps to ensure all candidates have a fair recruitment process to eliminate stereotypes, unconscious bias or prejudice.