* Manage email enquiries for EHCP and Draft EHCP Checks as per Empowering Families processes.
* Respond quickly and professionally to clients in line with the Empowering Families ethos.
* Agree and manage work bookings using the Empowering Families process in excel.
* Organise client case files, checking documents and maintaining data protection and client confidentiality as per Empowering Families processes.
* Work collaboratively within the admin team to support other team members where needed.
* Any other admin tasks as requested to support Empowering Families.