Job Description
Field Services Team Lead/Manager
Summary
Location: Manchester Airport
Day Rate: Negotiable (INSIDE IR35)
Duration: 6 Months
Availability: ASAP
About the Client My client is the air transport industry's IT provider, delivering solutions for airlines, airports, aircraft and governments. Their technology powers more seamless, safe and sustainable air travel. They are looking to hire a Field Services Team Lead/Manager on an initial 6-month contract, with a view to convert to a permanent role.
About the Role
We are seeking a highly capable Field Services Team Lead/Manager to join our client on a 6-month initial contract basis, working on-site at Manchester Airport.
This role is key in delivering exceptional IT service support for customers, aligning with a newly defined Airport Support Model. Managing a team of 10-14 Field Service Technicians.
The successful candidate will lead service operations locally and regionally, ensuring optimal service delivery and fostering strong customer relationships. This position is expected to convert to a permanent role after the initial contract period.
Key Duties
Service & Customer Management: