Fixed Term Makeup Artist
Location: Selfridges Birmingham
Contract: Fixed Term/MAT Cover until December 2026, 37.5 hours/week, any 5 in 7 days
CHANEL is an independent company that believes in the freedom of creation, cultivates human potential, and acts to have a positive impact in the world.
“In order to be irreplaceable, one must always be different” stated company founder, Gabrielle Chanel. At CHANEL, we strive to identify what is unique in each person and support them through their journey with the brand.
Our mission at CHANEL Beauty is to underline what is most unique in every person and give our clients the confidence to become the true expression of themselves through exceptional fragrance, makeup and skincare creations.
Your role @CHANEL:
As a Makeup Artist, you will play a key role in elevating the makeup category through immersive consultations, storytelling, and service-led experiences that connect clients deeply with our brand. Whilst you will be a passionate champion for makeup, your role also contributes to the overall success of the counter through the promotion of skincare and fragrance.
You will lead by example in delivering a best-in-class client experience, support business growth through innovative events and masterclasses, and act as a mentor and ambassador to colleagues.
What impact you can create at CHANEL:
1. Build long lasting client relationships through a tailored, memorable experience both in-store and through digital channels
2. Deliver expert personalised makeup consultations that captivate and educate clients
3. Share product benefits, category knowledge, and application techniques with confidence to clients and colleagues
4. Host masterclasses and in-store events to elevate makeup category
5. Use clienteling and data capture tools to actively recruit new clients and grow client portfolio
6. Help achieve individual and counter sales targets & KPIs
What you will bring to the role:
7. A collaborative and team-first mindset
8. A passion for client experience
9. The ability to quickly build rapport and create meaningful client connections
10. Confidence in delivering makeup masterclasses and engaging events
11. A strong understanding of makeup artistry
12. Experience in a client-facing retail environment
You are energised by:
13. Creating memorable experiences for clients
14. Working in a collaborative environment that encourages people to perform their best
15. Providing coaching and guidance to team members on all aspects of makeup, empowering them to confidently deliver exceptional customer service and achieve sales goals
16. Using empathy and insight to understand client needs
17. Contributing in the on-going and companywide version of sustainability. Sustainability is one of CHANEL’s key performance drivers, embedded into our ways of working we require continued collective action from all employees to deliver on CHANEL’s House Sustainability Ambitions across our four key areas:Restoring Nature and ClimateInvesting in CircularityAdvancing dignity and prosperityPromoting the autonomy of women
What will you gain from this experience:
18. The opportunity to be part of a globally recognised luxury brand known for its timeless heritage
19. You will be empowered to take ownership of your impact within CHANEL
20. Additional makeup training to develop skillset
Benefits at CHANEL:
Our employee benefits have been created to support you across your professional and personal life by offering you:
21. Physical Wellbeing: Private Medical Insurance covering pre-existing medical conditions and ability to add family members, Online GP App with 24/7 appointments available within 24 hours and Cycle Scheme participation for a tax-exempt bike and/or accessories
22. Financial Wellbeing: Pension, Life Assurance and Retail Discounts across multiple retailers including Supermarkets, Gyms, Days Out and 100’s more
23. Mental Wellbeing: Employee Assistance Programmes and Other Support Lines
24. Lifestyle: Arts & Culture Ticket Discounts across major London attractions, CHANEL Product Discounts and Employee Only Sales
25. Employee Recognition: Service Awards Programme offering CHANEL Products, Retail Vouchers and Additional Holidays across milestones
*Benefits are eligibility dependant and subject to change at any time