Lead Generation Retail Sales Specialist
Location: 3 days in Tongwell office, 2 days remote
Pay Rate: £14.77 per hour (PAYE)
Start Date:ASAP
Duration: 12-month placement
Shift Pattern: Rotating weekly - Week 1: 09:00 - 17:30 Week 2: 11:00 - 19:30
About the Role
We're looking for a motivated Lead Generation Retail Sales Specialist to join our team and play a key role in driving customer engagement and generating quality leads for the Mercedes-Benz retailer network. This is a fantastic opportunity to work in a dynamic, customer-focused environment where your consultative approach and attention to detail will make a real impact.
What You'll Do
Ensure FCA compliance when discussing financial information with customers, maintaining integrity and professionalism.
Prospect via outbound calls, converting 30% of contacts into qualified leads using your knowledge of Mercedes-Benz products and offers.
Engage customers via LiveChat, influencing 15% of conversations into leads by recommending suitable vehicles and services.
Maintain GDPR compliance, ensuring all customer and lead data is accurate and secure.
Deliver high-quality customer interactions that meet MBFS standards and regulatory checks.
Collaborate with retailer and dealer networks, sharing lead and sales opportunities.
What We're Looking For
Strong sense of integrity and commitment to FCA regulations.
Previous experience in a regulated sales environment (preferred).
Self-motivated with a drive to hit conversion targets.
Excellent rapport-building and communication skills.
High attention to detail for GDPR compliance.
Knowledge of the automotive industry and products (advantageous).
Interested? Apply today and join a team that values professionalism, customer focus, and results!
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