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Customer service advisor (barnard castle)

Barnard Castle
JR United Kingdom
Customer service advisor
€40,000 - €60,000 a year
Posted: 11 May
Offer description

Social network you want to login/join with:


Client:

EE


Location:


Job Category:

Other


EU work permit required:

Yes


Job Views:

3


Posted:

08.05.2025


Expiry Date:

22.06.2025


Job Description:

Where: Darlington

Full time: Permanent

Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission

Hourly rate: £12.82 per hour rising to £13.12 per hour at 9 months in role

Shifts: The department is open from 08:00am until 06:00pm, so no late evening shifts and only one weekend in three!

Are you someone with a wealth of life experience that can help navigate challenging situations? This could be resilience from raising a family or the life skills built up from years of building relationships. If so, you have transferable skills to succeed in a Payment Support role with EE.

Join our Payment Support Team in Darlington to support and guide customers during difficult times. You will assist with billing queries, payments, and more, delivering a personal and brilliant service with the training provided.

This role offers flexibility, including scheduling your own breaks, banking time, and occasional home working.


What’s in it for you?

* Starting salary of £25,087, rising to £25,684 after 8 months, plus incentives and bonuses.
* Online GP access via telephone or video 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave, up to 2 weeks for supporting colleagues caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay in the first year for maternity, paternity, and adoption leave.
* Discounts on EE & BT products, saving you hundreds of pounds annually.
* Support for career development and growth.
* Season Ticket Travel Loan to cover commuting costs.
* Volunteering days to give back to your community.
* Optional private healthcare and dental insurance for you and your family.

Join a great team with meaningful support and tailored training to build a lasting career. What are you waiting for?

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