We are looking for someone to join our Warwickshire Direct Payments team. You will be instrumental in providing advice and information to individuals with disabilities who live independently. This is a varied role that is based in the office/home and will involve travel throughout the community in the Warwickshire area.
Location: Hybrid working, office address: Penderels Trust, Resource House, 1A Brandon Lane, Coventry, CV3 3GU Salary: £26,378 per annum / £11,407 pro rata
Hours: 16 hours per week
Days & Times: To be discussed with successful applicant.
Closing date: 9 th January 2025
Interviews: Interviews will take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders)
The Role Your main duties will include:
Advising individuals on all aspects of their care packages, including financial aspects
Supporting clients with their direct payment account including calculations and monitoring of funds.
Managing your own caseload
Supporting individuals with the recruitment and ongoing management of care staff
Providing accurate information in a clear and concise format that meets the individual's needs
Recording and maintaining accurate records and providing reports as required
Organising and attending meetings/reviews with individuals, colleagues and local authority staff
Skills, Experience and Qualifications We are looking for someone with the following attributes:
Experience of providing information or advice to others or within a customer service environment
The ability to communicate clearly, both verbally and in writing, adapting your style to suit the audience
The ability to manage diary and workload effectively
The ability to produce letters and other documents to a high standard
The ability to input and maintain accurate data records
The ability to work as part of a team and on own initiative
The ability to work flexibly and to deadlines
Current driving licence and unrestricted use of vehicle
Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
Hold minimum GCSE Grade '4' or equivalent in English and Maths
This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment.
Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.
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