We’re hiring! – Housing Officer (Income Management Focus)
£18.19 PAYE / £20.33 LTD per hour
Crawley (Office-based with travel in the local area)
Full-time – 37 hours per week
Initial 3-month contract
I'm working with a local authority client in the Crawley area who are looking for an experienced Housing Officer to join their team on a temporary basis. This role is primarily focused on income collection and arrears management, helping tenants sustain their tenancies and supporting financial wellbeing.
Key responsibilities:
* Monitoring rent accounts and managing rent arrears
* Liaising with Housing Benefit, DWP, and Jobcentre Plus
* Offering income maximisation and budgeting advice
* Conducting home visits and phone interventions with tenants
* Preparing documentation for court proceedings and attending hearings when necessary
* Assisting with the set-up of new rent accounts and payment plans
The ideal candidate will have:
* A strong background in income management or arrears recovery
* Experience working with vulnerable tenants to prevent eviction
* Knowledge of housing benefit systems and tenancy law
* Excellent communication and negotiation skills
* Previous experience within a local authority or social housing setting
This is a great opportunity to join a supportive housing team making a real impact in the local community.
To apply or find out more, contact:
George Westhead
01772 208 966
george.westhead@servicecare.org.uk #J-18808-Ljbffr