Would you like a Customer Service Advisor role within a supportive, friendly team in a business that makes a difference, offers hybrid working and early finish on Fridays, and that puts an emphasis on looking after its staff - valuing your ideas? Do you pride yourself on taking ownership of queries and issues, seeing them through to a successful conclusion? Our client, a well established, industry leading non-for-profit organisation are looking for a Customer Service Advisor to join their collaborative client facing team. In this fast paced, busy role you will be responsible for providing an efficient and seamless support function to customers across the UK via phone and e-mail, providing empathy. Your ability to prioritise, multi-task and adapt to urgent situations will be very important, along with your impressive attention to detail and strong written and verbal communication skills. As Customer Service Advisor, your new role will involve: Being a point of contact for all customers throughout the UK providing over the phone and email advice and support Taking ownership and resolving escalations, queries, issues and complaints, effectively and efficiently via phone and e-mail through a creative approach Keeping both customers...