Counsellor – Mindplace (Face to Face)
East Suite, Cotton Lake House, Crossways Business Park, Dartford, DA2 6QH
Job Type
Permanent – full‑time with part‑time option available (minimum of 2 days per week)
Compensation and Benefits
Competitive salary + fantastic benefits.
Session Requirements
* Sessions 8 am – 4 pm or 2 pm – 10 pm
* Weekends 8 am – 4 pm
* Either one 2 pm–10 pm weekday shift or weekend day shift required
* 5 appointments per day
Your Role
As a Counsellor/Psychotherapist, you will provide high‑quality, effective, and safe counselling to Bupa customers over the short, medium, or longer term. You will work independently and as part of a multidisciplinary clinical team, liaising daily with internal and external services, organisations, and safeguarding agencies.
Responsibilities
* Provide high‑quality counselling or brief interventions with excellent clinical outcomes.
* Deliver comprehensive assessments and formulations to drive evidence‑based interventions.
* Offer different models of service delivery, including face‑to‑face sessions.
* Adhere to Bupa’s case management processes and collaborate with Clinical Leads and the wider therapy team.
* Follow sessional limits based on the client’s company benefits.
* Provide signposting or onward referrals as needed.
* Offer ad‑hoc or one‑off wellbeing support and coaching.
* Conduct one‑off assessments and referral recommendations.
* Deliver group psychoeducation, raise mental‑health awareness, and promote mental wellbeing through remote presentations, workshops, and training.
* Work autonomously within professional guidelines and Bupa’s service policies and procedures.
* Attend regular clinical supervision and team meetings.
* Collaborate with the operational and clinical team to improve client and employee experiences.
Essential Qualifications
* BACP Accredited Counsellors/Psychotherapists
* NCPS Professional Accredited Registrants
* UKCP Registered Psychotherapeutic Counsellors/ Psychotherapists
* 3 years of full‑time post‑qualification counselling experience
Desirable
* Training in incident support.
* Corporate experience and business understanding.
Key Skills & Experience
* General adult mental health specialism experience.
* Proficiency in Microsoft Systems and electronic medical record systems.
* Ability to evaluate, plan, and prioritise workload within demanding time scales.
* Proven customer service and client liaison experience.
* Excellent clinical knowledge application.
* Strong presentation and interpersonal communication skills.
* Professional and personal drive.
* Enthusiastic, self‑motivated, and self‑sufficient.
* Rapid and decisive response capability.
* Excellent team player.Strong problem‑solving skills.
* Experience managing own caseload and working towards individual targets and outcomes.
* Efficient diary management and time boundary maintenance.
* High standards in written and oral communication.
* Diverse and varied clinical experience.
Personal Characteristics
* Well‑developed communication skills.
* Effective time management.
* Ability to work autonomously in a busy environment.
* Understanding of the business environment.
* Ability to work well within a multidisciplinary team.
* Awareness of KPIs and ability to work in a fast‑paced environment.
* Effective diary utilisation planning within a two‑week lead time.
Benefits
* Equivalent to 25 days holiday per year, increasing with length of service, with the option to buy or sell.
* Enhanced pension and life insurance.
* Support with travel costs via a season ticket loan or cycle2work.
* Discounted access to online gym sessions.
* Annual performance‑based bonus.
* Bupa health insurance as an employee benefit.
* Optional dental insurance scheme at a discounted rate.
* Access to Digital GP platform on your mobile.
* Emotional wellbeing support.
* Access to family mental health line.
* Financial wellbeing channels.
* Support for carers.
Equality and Accessibility
Bupa is a Level 2 Disability‑Confident Employer. We offer reasonable adjustments and ensure fair treatment for all applicants.
Job Area
Clinical Services
Locations
Dartford Mindplace
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