Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment. Are you an administrator? Are you looking for your next challenge? Are you passionate about improving outcomes for adults and seeking a working environment that balances personal wellbeing with continuous improvement? Then Cheshire West and Chester Council could be the perfect place for you. We provide high-quality, person-centred social care for adults, but for us it’s more than that; we support people to change and enhance their lives every day through the work undertaken by our talented and dedicated teams. Our values are important to all of us, we live and breathe them, and they shape how we work together to create positive environments where both colleagues and people who use our services can be inspired to reach their potential. If you share our values and commitment, then you’re our kind of person. We are looking for dedicated and highly motivated team players to join us to support our teams in delivering excellent social care. Our Business Support Officers play a critical role in supporting teams to meet the administrative demands and consider innovative solutions to meet the needs of the service. You will have the opportunity to; Work in a forward-thinking Council and within teams that have clear, shared values Be part of an expanding team that is being invested in to ensure we are providing the best care and support options for local people Deliver efficient and smooth administrative processes to ensure the team can operate as effectively as possible Be pivotal to ensuring people are connected to the support services and community assets they need to live great lives. Receive great support from our proactive and knowledgeable management team Develop and progress in your career through training and development opportunities in a variety of pathways You will have: NVQ level 3 in business administration or equivalent. Experience of working within administration, social care, health and/or contract management disciplines. The ability to work calmly under pressure and manage multiple processes at any one time A proven track record of providing administrative support in a fast paced and pressurised environment delivering speedy outcomes. Excellent customer service skills. Previous experience within a local government environment, and knowledge of local government regulations and procedures. Come and join us, working in an authority that has an excellent reputation, great working culture and is an inclusive and dynamic place to work. We consider our workforce to be of high value, placing wellbeing at the forefront. This is a flexible, agile post which means working in one of our Council offices in locations across the borough as well as the opportunity to work from home. The benefits of working for the Council go well beyond making a difference to people’s lives, as well as working within a supportive environment with people who share your values you will have access to a huge range of benefits including discounts on: High street and supermarket shopping Gym membership Holidays Days out Cinemas Childcare vouchers Cash back scheme on any medical treatment that you may require via Medicash Car lease scheme (Brand new fully maintained and insured car for 3 years in return for a fixed monthly payment via salary sacrifice) Cycle Scheme (Save up to £320 on the cost of a brand-new bike and equipment) We also offer: Competitive salary A generous holiday allowance starting at 26 days pro rata (plus bank holidays) increasing with length of service to 31 days An excellent career average pension scheme with employer contributions of 22.3%. (Employer contributions elsewhere are typically 3%) The opportunity to develop your skills and career Rewards and Recognition for going above and beyond such as additional annual leave and shopping vouchers Supportive team and culture Opportunity to purchase up to 10 days additional annual leave An Employee Assistance Programme, which offers free 24/7 confidential assistance, practical information, and emotional support. For further information please contact ASCrecruitment@cheshirewestandchester.gov.uk To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information. Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12.60 per hour for all contracted hours. For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.