Guest Service Assistant - Various Casual Contracts
Lighthouse Hotel Management is recruiting for the role of Guest Service Assistant at the Holiday Inn Express Cambourne - Cambridge West. The successful candidate will deliver excellent customer service, possess strong administration and computer skills, and have a good telephone manner. A positive, confident ‘can do' attitude and willingness to learn are essential. You will be a team player, assisting in all areas of front-of-house operations.
What Are We Looking For?
We're seeking someone who:
* Has a great personality, is genuine, approachable, and attentive
* Has a proven track record in a similar role
* Possesses good organisation, communication, and planning skills from previous experience
Experience Required
* Ability to work in a dynamic and fast-paced environment
* High energy with a proactive attitude
* Desire to learn and develop
* Strong communication skills and a love for engaging with guests
* A cheerful disposition and a focus on guest satisfaction
* Smart professional appearance
* A good sense of humour
Nice to Have
* Hotel reception experience
* Knowledge of hotel systems (desirable but not essential)
* Ability to work independently under pressure
* Basic kitchen experience
Where Will You Be Working?
The Holiday Inn Express Cambourne - Cambridge West is operated under the IHG Holiday Inn Express brand and managed by Lighthouse Hotel Management, part of the Molo Hotel Group.
What's In It for You?
* Competitive salary and career growth opportunities within Lighthouse Hotel Management
* Enhanced benefits, including 24/7 access to an online GP
* Extensive training and development programs
* Employee and Friends & Family hotel stay and dining discounts
* A vibrant, inclusive work environment with a diverse team
* Recognition programs to celebrate achievements
* Uniform and meals provided on duty
* Death in service benefit for contracted employees
Join our team and immerse yourself in hospitality and excitement. Be part of an extraordinary journey where you'll create memorable experiences. Apply now and contribute to our hotel's success story!
The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.
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