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Hard services manager

Basingstoke
Phoenix Resourcing Services
Hard services manager
Posted: 10 February
Offer description

Consultant name: Catherine Rowland

Call for more information on this position:

Job reference: 000000000099219

Date posted: 09/02/2026

Hard Services Manager
Location: Basingstoke
Salary: Up to £55,000 basic
Hours: 40 hours per week (Static role)
Contract: Permanent

Hard Services Manager required in Basingstoke to take responsibility for technical service delivery at a large commercial estate in Basingstoke.
This is a static, technically biased role, leading all mechanical, electrical and building fabric operations, with full accountability for compliance, PPM delivery, contractors and life-safety systems.
The Role

You will be the senior on-site technical lead, responsible for ensuring the estate operates safely, efficiently and in full statutory compliance. This is a hands-on management position suited to a strong hard-services professional.

Key responsibilities include:

1. Full ownership of the planned preventative maintenance (PPM) programme across M&E plant and building fabric
2. Delivery and management of the 5-year PPM and lifecycle programme
3. Management of all reactive maintenance through to completion
4. Appointment, management and performance control of specialist subcontractors
5. Budget control for technical services, driving value and operational efficiency
6. Ensuring full statutory compliance, inspections, certification and reporting
7. Oversight of all life-safety systems (fire, electrical, water hygiene, emergency systems)
8. Health & safety management including risk assessments, COSHH, water hygiene and safe systems of work
9. Technical support to occupier works and landlord projects
10. Line management of the on-site technical team, including rota management and cover where required
11. Liaison with senior stakeholders, surveyors and managing agent representatives

About You

12. Electrical-biased background with C&G or equivalent technical qualifications
13. Minimum 5 years’ experience in a hard services / technical services management role
14. Strong working knowledge of M&E systems, building fabric and statutory compliance
15. Proven experience managing contractors, budgets and multi-disciplinary workloads
16. Solid understanding of Health & Safety legislation
17. Comfortable using CAFM systems and MS Office
18. Professional, organised and capable of working autonomously
19. Strong communicator with the ability to build effective stakeholder relationships

What’s On Offer

20. Salary up to £55,000 basic
21. 25 days annual leave plus bank holidays
22. Company pension scheme
23. Private healthcare option
24. Stable, long-term permanent opportunity
25. Static role within a well-structured contract

Catherine Rowland

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