Overview
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, with stores and e-commerce sites worldwide. Abercrombie & Fitch Co. leads with purpose and puts its people first.
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, driving store performance on the floor through customer experience and team achievement of daily sales.
What You’ll Do
* Opening and closing routine
* Product Knowledge & Brand Awareness
* Business Understanding
* Proactive Thinking
* Attention to Detail
* Register/Point of Sales use
* Asset Protection
* Visual Displays
* System Skills
* Work Schedule Requirements
* Coaching and supervising Brand Reps and Stock Associates to maintain high standards of customer service and efficient store operations
Schedule details
* Schedule will vary weekly but should expect to work at least 16 hours per week.
* Required availability on Saturdays and Sundays as well as certain holidays.
* During peak timeframes, hours will increase to support the needs of the business.
Qualifications
* Education: High School Diploma/ G.E.D. equivalent preferred
* Retail Experience: At least 1 year of retail experience is preferred
* Supervisor/Managerial Experience: No Supervisory/Management Experience is required
* Customer Focus
* Communication
* Interpersonal Interaction
* Fashion Trend Knowledge
* Outgoing
* Assertiveness
* Adaptability/Flexibility & Stress Tolerance
* Poise & Ambition
* Multi-Tasking
* Applied Learning
* Work Ethic
* Omni Channel Services
What You’ll Get
* As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. Benefits are competitive, comprehensive, and aligned with our culture and values, with incentives to reward commitment to moving our global business forward.
* Quarterly Sales Incentive Bonus
* Merchandise Discount
* Flexible Schedule
* Opportunities for Career Advancement
* Associate Assistance Program
* Opportunity to Become a Brand Affiliate
* Training and Development
* A Global Team of People Who’ll Celebrate you for Being YOU
* FOLLOW US ON INSTAGRAM @LIFEATANF
* Abercrombie & Fitch Co. is an Equal Opportunity employer
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Customer Service
Industries
* Retail and Apparel & Fashion
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