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Exams officer

Devon County Council
Exams officer
Posted: 24 February
Offer description

Learn Devon – Examination Officer

Join us in helping people transform their lives through education

Are you highly organised, detail-oriented, and passionate about supporting learners?
Learn Devon is seeking Exams Officers to manage the administration of internal and external examinations, ensuring integrity and compliance with JCQ and awarding body regulations.

We’re seeking 2 part-time (approx. 3-4 days per week per post) experienced Exams Officers to oversee a range of awarding bodies requirements, ensuring all exam related data is accurately recorded, setting up the exams and timetables across the service, the timely registration of learners, access arrangements are in place by working with the SenCo and tutors. As part of this shared role you will be responsible for managing and tracking training for all invigilators, all related data is accurately recorded, setting up the exams related data is accurately recorded, setting up the exams.

Experience using EBS learner database is desirable and knowledge of Exam administration is essential.

You should be comfortable communicating with people at all levels across the Service and be able to work independently with minimal supervision.

Learn Devon is Devon County Council’s adult education provider. We offer courses and qualifications in Digital Skills & IT, English, English for speakers of other languages (ESOL), Family Learning, Maths, Skills & Development alongside learning opportunities for adults with learning difficulties.

About the Role: Key Responsibilities

1. Oversee the effective and secure administration of all exams, maintaining compliance with JCQ and awarding body rules.
2. Arrange the training and scheduling of exam staff, including invigilators, readers, and scribes.
3. Coordinate registration and certification processes for successful candidates.
4. Develop and maintain systems for exam administration, ensuring all processes are up-to-date and staff are informed of changes.
5. Support the Head of Centre during inspections and contribute to policy development.
6. Communicate clear deadlines and processes to curriculum and teaching staff.
7. Ensure accurate financial records for exam entries and related activities.
8. Manage exam timetabling, rooming, seating, and resourcing, including access arrangements for eligible candidates.
9. Oversee secure storage and dispatch of exam scripts countywide.
10. Administer post-results services and certificate distribution.


We’re Looking For
You’ll thrive in this role if you’re someone who:

11. Has experience and knowledge in examination administration.
12. Is highly organised, methodical and able to manage competing priorities.
13. Works well as part of a supportive team but can also take initiative independently.
14. Has strong communication skills.
15. Can maintain confidentiality and handle sensitive information with care.
16. Has good IT skills, knowledge of Read & Write software desirable.
17. Brings accuracy and attention to detail, especially with data entry.


Why Join Us?

18. Be part of our organisation that changes lives, helping people overcome challenges and achieve their learning outcomes.
19. Be part of our Customer Service team within Learn Devon — known for quality, inclusion and partnership working.
20. Build skills in the examination process and be the voice for continued examination support to our learners by improving processes and data, exam delivery and supporting exam policy.
21. Benefit from Devon County Council’s employee support, learning and development, and flexible working arrangements.


Location
You will be based at one of our offices: Exmouth, Bideford, Newton Abbot and Tavistock (with travel to other sites as required).

Please specify your preferred hours within your personal statement, in the application.

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