Brief Description Full-Time Administrators (x2) | Permanent Roles Department: Customer Service & Logistics Hours: Monday to Thursday 8:30am – 5:00pm, Friday 8:30am – 4:00pm Salary: Competitive depending on experience Are you a confident, organised, and driven individual who thrives in a fast-paced environment? Here at Tricel Weston our Customer Service and Logistics Team and have two exciting permanent Administrator positions available. These roles offer the opportunity to develop and specialise in either Customer Service Administration or Logistics Administration, depending on your strengths and long-term career goals. Key Responsibilities Provide comprehensive administrative support across customer service and logistics functions Support the post-sales process, progressing customer orders from receipt through to manufacture and dispatch Ensure all finished goods are collected and delivered to customers on time and in full Coordinate with haulage companies to meet delivery deadlines and customer expectations Liaise with internal departments to ensure product availability for dispatch Communicate effectively with customers, providing timely updates and resolving issues Maintain accurate records of orders, stock, and deliveries Handle multiple priorities in a fast-paced environment About You Proven administrative experience (ideally in a manufacturing environment) Customer service or logistics administration experience would be desirable but not essential A keen eye for detail and a high level of accuracy Good working knowledge of MS Office (Word, Excel, Outlook) A confident telephone manner and excellent communication skills Strong organisational and time management abilities The ability to stay calm and efficient under pressure A proactive, can-do approach with the ability to work independently A natural team player who supports colleagues and contributes positively to the team Flexibility and resilience in a fast-moving environment Why Join Us 24 days annual leave bank holidays 5% Company pension Employee Assistance Program – providing confidential support to all employees Regular wellbeing events to support your health and work-life balance Christmas Shutdown