Team: Retail
Location: East covering London, Kent & Suffolk (succesful candidate must be based within the region)
Work pattern: 35 hours per week, Monday to Friday with some working weekend
Salary: Up to £42,750.72 per annum + £3,600 car allowance
Contract: Permanent
We are the UKs largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our Area Retail Manager:
Drive commercial performance across the Area by maximising income, controlling costs, and applying strong commercial judgement and creativity.
Lead and develop shop teams (employees and volunteers) to deliver excellent retail performance, safe daily operations, and strong results across donated goods, new goods, online sales and Gift Aid.
Act as a Cats Protection brand ambassador, role-modelling the charitys values while ensuring high-quality shop standards, people management, and effective Area-wide operations.
About the retail team:
Our retail operation consists of over 80 charity shops
Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece'.
What were looking for in our Area Retail Manager:
Experience of managing in a multi-site retail operation
Experience of managing employees, including recruitment, engagement, retention, performance management and dealing with workplace issues
Experience of setting and managing income and expenditure budget
Demonstrable experience of effective decision-making
Experience of managing health and safety processes and issues in a retail environment
Full, valid UK driving license and access to own vehicle
What we can offer you:
range of health benefits
26 days annual leave plus bank holidays, increasing with length of service
Salary Finance, which empowers you to take control of your financial wellbeing
and much more, which you can learn about here
Interested? Heres how to apply:
Application closing date: 19th March 2026
Virtual interview date: 31st March 2026
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If youre enthusiastic about this opportunity but your experience doesnt align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
Anonymised application form
Virtual interview via Microsoft Teams
In person meeting/final stage interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey
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