Morson are recruiting a Sales Support Co-ordinator with Salesforce experience on an initial 6 month contract with our client Thales Cybersecurity Solutions. This opportunity exists within EMEA Renewals Team reporting into the Sales Co-Ordination team lead, the Sales Support Co-ordinator will work closely with the sales team and will raise quotes in Salesforce for existing customers. The role involves but is not limited to the following: • Generate Maintenance renewal contract quotes • Management of Maintenance Renewal contracts in our ERP system • Be the expert of data integrity for our CRM tool Salesforce.com • Provide support to the inside sales team related to maintenance contract renewals • Be the interface from a renewals perspective and maintain good, regular contact with sales teams • Be involved with any systems development and testing as related to renewals team • Deploy & execute best business practices Knowledge, skills and experience: • Advanced user of Salesforce including raising quotations • Experience within a sales environment/customer service • Excellent Customer Services skills • Experience within the IT sector or similar • Previous experience of using a CRM or ERP tool would be an advantage (i.e. Oracle/SAP) • Intermediate Excel • Graduate calibre or equivalent • European language would be an advantage