Successful candidates will have demonstrated a true hands-on approach in training need analysis, training facilitation, LMS management, data and report management, and be experts in Excel and PowerPoint. Prior experience as a Trainer in retail, supply chain, or e-commerce organizations is mandatory.
Trainer will:
1. Implement network standard training programs for associates and team leaders, including needs analysis, skills development, cross-training, and calendar management.
2. Partner with RLM and operations leaders to identify training needs and schedule training to meet production forecasts and labor gaps.
3. Plan and implement learning initiatives to positively impact safety, quality, productivity, and customer experience metrics.
4. Design and customize training content to regional needs and track compliance.
5. Analyze data to suggest improvements for training and operations.
Key job responsibilities include:
1. Associate onboarding, including LMS platform management, NHO completion tracking, and follow-up with associates and site operations.
2. Supporting learning initiatives and driving adoption among associates and managers.
3. Conducting refresher training sessions and deploying them on LMS.
4. Creating and sharing learning index audit reports and conducting audits.
5. Supporting data management, including weekly learning dashboards, feedback collection, and report publication.
BASIC QUALIFICATIONS
Experience in learning need identification, program strategy design, and content development. Familiarity with Learning Management Tools and stakeholder management. Strong analytical skills with Excel.
PREFERRED QUALIFICATIONS
Experience in designing, evaluating, and developing learning programs, content development, and measuring program effectiveness. Ability to develop scalable learning solutions and maintain LMS curricula.
Amazon is an equal opportunity employer. For workplace accommodations, visit https://amazon.jobs/content/en/how-we-hire/accommodations.
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