Hire Desk Controller
Reading
£28,000 - £30,000 per year
NEOS Engineering are partnered with a leading plant and tool hire company seeking a Hire Desk Controller for their Reading depot. This role is key to supporting the company's growth, managing hire operations, and delivering top-tier customer service to strengthen market presence.
The Job:
As a Hire Desk Controller, you'll manage the hire desk, oversee contracts and logistics, and work with customers and internal teams to ensure efficient operations and excellent service delivery.
Main Responsibilities:
* Manage depot hire operations to meet service standards professionally.
* Monitor local hire fleet stock and optimize supply with internal teams.
* Handle new hire contracts, off-hires, and general enquiries.
* Support logistics for efficient transport operations.
* Identify and pursue new business opportunities to drive sales growth.
What You Need:
1. Proven experience in hire operations or a similar role.
2. Strong organisational and communication skills.
3. Ability to build client relationships and work independently.
4. Negotiation and time man...