BCHA are a charitable housing association supporting individuals and families across the South West and South of England. We are a major provider of a diverse range of housing, support and learning services for socially excluded people.
The Respite Rooms supports single women experiencing homelessness, violence against women and girls (VAWG) and multiple disadvantage, by providing safe and secure temporary accommodation.
You will have experience working with homeless people and/or other socially excluded people with a sound understanding of safeguarding and adhering to safeguarding practises. Ideally you will have knowledge of VAWG and the unique challenges women experience whilst they are homeless.
We can offer you the opportunity to:
* work within a small professional team in a friendly and supportive environment;
* achieve real job satisfaction in a rewarding and challenging role;
* focus on building trusting relationships with our customers;
* receive full training in trauma informed approaches, managing mental health, substance misuse and accommodation services;
* liaise with external providers to access services that support customers
You can add real value as part of a small team of professionals who build positive, trusting and respectful relationships with our customers who are preparing to move forward towards independence.
BCHA Safer Recruitment: Safeguarding children and adults is our first priority and we will ensure we follow safer recruitment procedures.
As an employer, we will do everything possible to prevent unsuitable people obtaining employment with BCHA. Our overall aim is to ‘deter unsuitable applicants from applying for roles with children and adults, and we will ensure that all candidates are treated fairly, consistently and in compliance with current legislation.
BCHA is committed to safeguarding and promoting the welfare of people, and expects all employees and volunteers to share this commitment.
Interview dates: 30th April 20206
Welcome Week: 11th May 2026
* prioritise the immediate safety needs of the customers and manage risk;
* enable customers to access local support services;
* engage customers in their own recovery and support planning;
* support customers to access move-on accommodation to continue their journey of safety and recovery
* provide intensive personalised support and effective case management;
* support access to services including legal, mental health, sexual, domestic, drug & alcohol abuse;
* build professional working relationships - internally & externally;
* be a resilient, confident, calm, practical & pragmatic person;
* be self-motivated, proactive, assertive, empathic and non-judgemental;
* have good listening, questioning and written skills