Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.
Were searching for a passionate?Reception?Manager.
This is a great opportunity to join a dynamic and supportive team in one of the UKs most-loved restaurant brands.?
Benefits & rewards:
* Competitive Industry pay (based on salary & Tronc)
* Additionally, all managers receive an element of variable tronc
* 50% staff discountfor you and up to 3 friends when you dine in our restaurants.
* Celebrate career anniversaries, with a gift voucher to dine in our restaurants.
* Career Development and Training, including Apprenticeships.
* Extra holiday allowancefor length of service, up to 5 extra days after 5 years.
* You can take your Birthday as a day off- Guaranteed!
* Access to discountson 100s of retailers, health, entertainment, travel & more.
Key elements of your role?as Reception Manager:
* Ensure all our guests receive a positive,?warm?and professional first impression of the restaurant and be seated at their table?
* Efficiently manage the bookings, to allocate tables equally over all sections of the?
* Restaurant and to stagger times of bookings.
* To manage, train and lead the reception team?
* Provide up to date and accurate information on the Restaurant with a good knowledge of all food and drink offered, as well as specials.?
* Ensure?when necessary, all payment methods are dealt with in the correct manner?
About you:
* You have 2 years?+ experience in this position?
* Solution-driven individual?able to work?under the pressure of peak service?
* You love to wow guests with exceptional service?
* You have excellent English language skills?
* You are friendly and professional with plenty of charisma and flair?
The Ivy Collectionis an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us:?Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
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