We are a four star adults only hotel overlooking Fistral Beach, home to award winning Fistral Spa as well as two rosette Dune Restaurant.
We cater exclusively for adults and our award winning bar list is the perfect accompaniment to the jaw dropping ocean views.
Employee Benefits:
• Tronc / Service charge (Food & Beverage Departments only)
• Complimentary off peak gym & spa membership at Fistral Spa / Gaia Spa
• 20% discount on Fistral Spa & Gaia Spa treatments
• 25% discount on food & beverage throughout the hotels and restaurants
• 50% discount on bed & breakfast stays throughout the hotels
• Friends & Family rates across the group
• Access to 360 Wellbeing - https://www.360-wellbeing.co.uk/
• Access to Wagestream - https://wagestream.com/en/
• Length of Service rewards
This advertised rate is applicable to hours worked on weekdays (Monday - Friday), an additional £1 per hour will be applied to hours worked on weekends (Saturday & Sunday)
Role & Responsibilities:
* To provide a level of service which exceeds all guest expectations
by completing all treatments in a consistently thorough manner, in the time
allocated, and by treating all clients with individual attention.
* To ensure all treatments are carried out to the highest standards
* Promote and sell the services of the Spa and Salon and maximise
the potential of all sales.
* To work towards retail sales and retail % targets set.
* To ensure treatment rooms and all public areas are kept clean and
tidy according to Spa check list and health and safety standards – maintaining
the five star level of cleanliness
* Responsible for maintaining an effective stock control system in
your treatment room
* Monitor the cost of product and correct usage of the products in
treatments
* Ensure that treatment scheduling meets the demands of the guest
whilst maximising revenue and trends are monitored and addressed.
* To participate in on-going training programs / Review Audits.
* To ensure all complaints are minimized and handled professionally
as in accordance with hotel policy
* All other duties as required