Demand Planner – JD.COM
Milton Keynes, England, United Kingdom
JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, has evolved from a pioneering e-commerce platform into a leading technology and service provider with supply chain at its core. Renowned for its supply chain innovation and excellence, the company has expanded into sectors including retail, technology, logistics, healthcare, and more, aiming to transform traditional business models with cutting‑edge digital solutions.
Know more about us: https://corporate.jd.com/
We are seeking a data-driven Demand Planner to join our Procurement Team, based in Milton Keynes. The successful candidate will play a key role in developing demand forecasts, optimising inventory, and ensuring product availability for our customers. This is a unique opportunity to help shape supply planning strategies in a fast-growing and dynamic e-commerce environment.
Key Responsibilities
* Partner with category managers, suppliers, and vendors to manage demand forecasts, stock levels, budgets, and lead times across products.
* Develop and maintain SKU-level forecasting models and tools to drive accurate demand planning.
* Monitor and analyse sales trends, promotional activity, and seasonal factors to improve forecast accuracy.
* Support the Supply Chain team in implementing best practices for inventory management, leveraging new tools and processes.
* Track and report on KPIs including fulfillment rates, availability, stockholding, and inventory quality through standardised weekly reports.
* Identify risks and opportunities in the supply chain, proposing proactive solutions to minimise stockouts and overstocks.
Minimum Qualifications
* Bachelor’s degree in Supply Chain Management, Logistics, Operations, Business Analytics, Statistics, Economics, Finance, or a related field.
* Experience in demand planning, forecasting, or supply chain management, ideally within the FMCG sector in the UK (fresh category experience preferred).
* Strong analytical skills with proficiency in Excel; experience with SQL, VBA, Python, or other analytical tools a plus.
* Proven ability to work with complex data sets and translate insights into actionable supply chain strategies.
* Track record of driving process improvements, implementing systems, or managing change initiatives.
* Excellent communication and stakeholder management skills, with the ability to collaborate cross-functionally.
What We Offer
* The exciting opportunity to shape category strategies and contribute to the growth of a new and dynamic e-commerce business.
* A diverse, inclusive work environment, where you can make a significant impact on JD.com's regional presence.
* A competitive salary and benefits package, including health insurance, pension, and performance bonuses.
JD.com is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
About JD.com
JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting‑edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. It is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million active customers annually.
Our Global Business
We are dedicated to building a digitally intelligent, cross‑border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com’s operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others.
Joybuy – Online Retail Business in Europe
Joybuy is JD.com's online retail business in Europe. It is currently in the test phase in the UK, the Netherlands, Germany, France, Belgium, and Luxembourg. Joybuy places the customer at the heart of everything it does. Our slogan, "Don’t just buy, Joybuy," perfectly captures our mission to fulfill our customers’ needs and provide a service that is easy and convenient, and also enjoyable and fun.
Seniority level: Entry level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Software Development
#J-18808-Ljbffr