Aftersales Sales Specialist
Franchised Motor Dealership - Preston
Our client, one of the most respected and successful motor trade employers in the North West, is looking to recruit an Aftersales Sales Specialist to join their exceptional team.
Salary: £29k Basic - £48k OTE
Working Hours: Monday to Friday - 08:00 to 17:30
Role Overview: The Automotive Aftersales Sales Specialist is responsible for maximizing aftersales revenue through proactive customer engagement, and ensuring an exceptional customer experience during the service process.
Key Responsibilities
1. Act as the primary liaison between customers and technicians.
2. Championing the Vehicle Health Check Process to ensure customers receive a clear and concise report on their vehicle which is both professional and timely
3. Working closely with the Service Advisors and Workshop Controllers to ensure that customers are kept informed and work is completed in the time scales agreed.
4. Working with the Service Management you will also be key is improving process and the quality of the customer communication both on the day of the vehicle visit and the follow of diarized work.
5. Assess vehicle service needs and recommend scheduled maintenance, repairs, parts, accessories, and aftermarket products.
6. Promote additional services or...