Tesco Shift Leader - Days
Location: Rugby, England, United Kingdom
Join Tesco as a Shift Leader and help keep our store running smoothly. The role is part-time with flexible hours and a guarantee of at least 16 hours per week (minimum 12 hours).
Pay & Hours
Rate of pay starts from £14.76 an hour, rising to £15.97 for stores inside the M25. Additional payments may apply depending on location.
Work hours will be scheduled within the availability windows below. You will receive three weeks’ notice of your exact shifts.
Availability
* Sun: 05:30 – 14:30
* Mon: 14:15 – 23:15
* Tue: 14:15 – 23:15
* Sat: 05:30 – 14:30
Responsibilities
* Work in a fast‑paced retail environment.
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well‑stocked store that exceeds customer expectations.
* Be there for customers, listening to them and ensuring they leave the store with what they came for.
* Look for ways to improve service, including coaching your colleagues and giving feedback to the team.
* Guide and support your colleagues in‑store, ensuring a safe place to work and shop.
* Maintain a great understanding of how your store is performing and assist managers in delivering any actions that help improve the store’s operation.
* Lead from the front and set a great example for your colleagues in everything you do.
* Coordinating the store team to deliver an easy, fuss‑free shopping experience for customers.
* Supporting your colleagues, ensuring they deliver daily priorities and take regular breaks.
* Opening and closing the store and completing duty cover, ensuring all decisions made are right for everyone’s safety.
* Being the go‑to person for colleagues in the absence of a manager for day‑to‑day queries.
* Making sure the store is always clean, tidy and well‑presented.
* Supporting managers to coordinate seasonal, community and charity events.
* Contributing to a great team atmosphere that is inclusive of everyone.
* Providing great customer service by listening to our customers and putting them first in everything you do.
* Keeping the team well‑informed and up to speed on any communications, changes or updates.
* Staying knowledgeable about store performance, and looking for ways to improve and simplify operations.
* Coordinating store improvements, and removing any obstacles that might hinder great service.
* Following health and safety routines and procedures, ensuring colleagues do the same.
* Recognising and celebrating colleagues within the team who are providing great service.
Qualifications
* Over 18 years of age.
* Experience in a fast‑paced retail environment (preferred).
* Strong customer service skills with a clear, positive attitude.
* Ability to build strong, long‑lasting relationships with colleagues to create a positive and inclusive team atmosphere.
* Excellent communication skills, comfortable using a variety of methods to keep the team well‑informed.
* Comfortable taking the lead and overseeing the store in the absence of a manager.
* Decisive and flexible, able to handle change and ensure everything is done right for customers and colleagues.
* Motivational, able to inspire the team to deliver beyond expectations.
* Curious and constantly looking for ideas and opportunities to serve customers, communities and the planet better each day.
Benefits
* Holiday starting at 20 days plus a personal day, rising to 22 days after 12 months (plus bank holidays).
* Request flexible working from day one.
* 10% off and 15% off on pay‑day weekends – savings of up to £2,000 a year with our Colleague Clubcard (additional card available for family).
* Access to free wellbeing services with a range of resources to support mind, body and life.
* Life cover of five times your pay and an award‑winning pension with matching contributions up to 7.5%.
* Additional benefits to suit you – discounts, shares, cycle‑to‑work schemes, etc.
* Uniform provided and policies to support you in all life’s moments, big and small.
* Access to colleague networks providing a space for people from a range of backgrounds. (More information available on request.)
About Tesco
Our vision is to become every customer’s favourite way to shop, whether at home or on the move. Our core purpose is “Serving our customers, communities and planet a little better every day.” We are a responsible, sustainable business that embraces diversity, equity and inclusion. Everyone is welcome and we celebrate individuality.
We are proud to be accredited as a Disability Confident Leader and are committed to a fully inclusive and accessible recruitment process. For further information on the accessibility support we can offer, please click here.
Eligibility & Application Notes
Please note that applicants must be 18 or over to apply. In addition, Tesco will only recruit individuals who have passed the school leavers age. For details on the school leavers age in your country, see the Tesco recruitment website. You can only be considered if the role requires working before 6:15 am or after 9:45 pm, or involves work in areas such as the warehouse, beer, wine, spirits, counters, bakery and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date. We will only be able to offer individual feedback to candidates who attend an interview.
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