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Oracle technical support

Sheffield
Investigo
€50,000 a year
Posted: 12 June
Offer description

Responsibilities

* Provide second‑line Oracle support, resolving escalated incidents efficiently.
* Test and validate Oracle Fusion change requests to ensure safe deployment.
* Develop and maintain OTBI reports, dashboards, and SQL extracts for accurate insights.
* Ensure data integrity, security, and compliance with organisational policies.
* Manage user access (roles, licences, permissions) following least‑privilege principles.
* Support quarterly system updates, including testing, issue resolution, and post‑release validation.


Skills & Experience

* Strong organisational and time‑management skills with the ability to manage competing priorities.
* Confident communicator with effective stakeholder engagement skills.
* Proactive, detail‑focused, and able to perform under pressure.
* Experience resolving complex issues through cross‑team collaboration.
* Experience with Oracle HCM Cloud or similar enterprise HR systems.
* Knowledge of Oracle tools (OTBI, BI Publisher, APIs, OCI) and strong SQL skills.
* Understanding of data models, system security, and data privacy standards.
* Comfortable working in Agile or DevOps environments.
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