Job Description
Graduate Engineer - Aftersales & Warranty
Location: UK-based, with regular travel across the UK & Europe
Contract: Full-time Permanent
Reports to: Head of Operations
About Pure
At Pure, we’re driven by a vision of a cleaner, healthier future. Imagine a world less reliant on cars, with cleaner air and less congestion - we’re working to make that a reality. Our mission is to reduce society’s dependence on cars, cut air pollution, and ease urban congestion through our range of electric scooters.
The Role
We’re looking for a commercially minded, technically capable Aftersales & Warranty Engineer to take full ownership of Pure’s warranty process. You’ll define and enforce our warranty standards, validate and audit claims, and work closely with partners across the UK and Europe to ensure consistency and compliance.
This role sits at the intersection of engineering, operations, and commercial impact — protecting product reliability, brand reputation, and margin. You’ll use data-driven insight to spot patterns, challenge processes, and drive down avoidable costs, all while collaborating closely with Quality and Engineering to make our products even better.