Import Coordinator
* Surrey (Office-based)
* £29,000 – £30,500 basic salary
* Monday–Friday | 07:30–16:30 (1-hour lunch)
* 20 days holiday + Bank Holidays (with length of service bonus)
We’re working with a well-established FMCG food importer, growing rapidly across the UK and Ireland, who are looking to add an Import Coordinator to their expanding supply chain team.
This is a hands-on role where you’ll play a key part in managing the end-to-end import process, working closely with overseas suppliers, logistics partners, and internal teams to ensure products arrive on time and in full.
Responsibilities:
* Managing end-to-end purchase order processing, from demand planning through to UK and Irish port clearance
* Communicating with overseas suppliers to confirm production readiness and shipping schedules
* Tracking shipments and providing regular updates to internal planning teams
* Managing and checking all import documentation, licences, and certificates for customs clearance
* Liaising with shipping lines, freight forwarders, clearing agents, and hauliers
* Coordinating inbound deliveries to on-site and third-party warehouses
* Booking goods into internal systems and supporting rework orders where needed
* Working closely with Finance to ensure timely invoice processing
* Supporting month-end reporting and KPIs across the supply chain function
You’ll be joining a supportive team environment where collaboration, accuracy, and continuous improvement are key.
Requirements:
* Degree-qualified in Supply Chain, Logistics, or a related discipline (or equivalent experience)
* At least 1 year’s experience in shipping or import operations, including customs documentation
* Highly organised with strong attention to detail
* Confident communicator with good written and verbal skills
* Comfortable working with ERP systems and Microsoft Office
* Experience working with freight forwarders and logistics providers is a plus
* Basic bookkeeping or finance exposure is beneficial
Benefits:
* Competitive salary with clear progression opportunities
* Private healthcare (after a qualifying period)
* Long-term career development within a stable, growing FMCG business