Overview
Join to apply for the Transport Administrator role at RetailChoice.
About the role: An exciting new Traffic Clerk opportunity at DX. You will be friendly, hard-working and enjoy the buzz of getting things done. We value team players and provide training and opportunities to progress.
Role Summary
The role of the Traffic Clerk is to provide administrative support for the traffic teams, ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up-to-date delivery information.
Key Responsibilities
* Ensure all traffic and warehousing operations are undertaken in line with company operating procedures
* Support on-the-road management of the traffic operation through communication and guidance
* Complete all required administrative tasks in line with company requirements
* Deal with customer and driver enquiries in a polite and effective manner
* Ensure service level targets and KPI's are achieved by maximizing fleet utilisation
* IT literate with a high competence in Excel
* Deal with and escalate service complaints to ensure effective resolution for the customer and protect the company image and brand
* Knowledge of warehousing operations
Requirements / Qualifications
* Preferred experience in traffic, warehousing or logistics operations
* Demonstrable good local geographical knowledge
* Strong IT skills, particularly Excel
Benefits
* Competitive rates of pay
* Holidays: 20 days increasing with length of service + bank holidays
* Long service recognition
* Enhanced Maternity & Paternity
* Company pension scheme
* Life assurance
* Employee assistance programme including 24/7 Virtual GP
* DX discounts portal
* Excellent opportunities for career progression
We look forward to hearing from you!
Helensburgh, Scotland, United Kingdom
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