Job Description
We are seeking a motivated and results-driven Junior Client Services Executive/Internal Sales Admin professional to join our team in Rainham, United Kingdom. In this role you will be the main focal point for existing and new clients, from the first stage of identifying new & additional opportunities to sell our propositions to the client directly or via our business development managers. To onboarding those new customers with internal quality & billing teams to set up quotations/purchase orders, following up with the clients & internal staff to ensure the clients are kept informed, all compliance & sales admin is kept up to date.
Responsibilities
1. Answer incoming calls in a prompt, professional and polite manner, assessing any opportunities presented and ensuring the required work is distributed and recorded on the company CRM software.
2. Ensure contracted services are provided in compliance with contract requirements.
3. Source completed job information / job packs from responding service centres/depots and subcontractors.
4. Update CRM database daily an ensure the CS teams job are not lapsed and dates in the future, along with right activities logged.
5. Weekly reporting against open opportunities in CS team and submit report to depot managers to update.
6. Provide cover during the absence of any other team member within the Client Services Team.
7. Clie...