Octopus Energy is seeking compassionate individuals for field-based roles focused on welfare-focused home visits. The position requires excellent customer service skills, empathy, and resilience to assist customers dealing with debt. Responsibilities include delivering service directly to customers, gathering information for payment plans, and managing communications through calls and emails. A valid UK driving license and personal vehicle access are essential. Additional benefits include a personal car allowance after probation, ensuring a supportive work environment.
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