Unit 11-12 Discovery Business Park, Broadway, Yaxley, Peterborough, PE7 3GX
Everything we do starts with the people we serve. We’re proud to be the traders behind the tradespeople: the nuts and bolts behind the job, always ready to save the day (or at least the project).
From power tools to workwear, cables to pipe fittings, we offer over 60,000 products across 900+ stores – and that’s not to mention our industry‑leading digital services. Join Screwfix and be part of a team of experts who get the job done quickly, affordably, and always with a smile.
Responsibilities
* Provide genuine great service to customers, getting to know them and meeting their needs.
* Assist with a variety of tasks, including customer service at the till, picking orders, making deliveries, stocking shelves, and store repro.
* Play a vital role in the running of a store, ensuring all tasks are kept busy and efficient.
Opening Hours
* Monday - Friday (7:00 am to 8:00 pm)
* Saturday (7:00 am to 6:00 pm)
* Sunday (9:00 am to 4:00 pm)
Benefits
* Cycle to Work Scheme – savings of 25-39% on bikes and accessories.
* High Street Shopping Discounts – discount at Screwfix and B&Q.
* Share Plans – become a Kingfisher shareholder with a variety of schemes.
* Gym membership discount – 20% off a Nuffield Gym membership, including free 7‑day pass.
* Simply Health – customised health plan with coverage for dental care, acupuncture and more.
* Long Service Awards – extra pay and bonus holiday days.
* Pension – award‑winning plan with 14% employer contribution.
* Life Cover – up to 4× annual salary through Death in Service payment.
* Retail Trust – free wellbeing resources and confidential counselling service.
* Mind Training – support and tools for mental health via partnership with Mind.
* Self‑Development – learning tools such as LinkedIn Learning.
* Enhanced Family Leave – inclusive policy with competitive pay terms.
* Training programmes – various development routes such as First Steps to Management, Power Up to Trade+, Trade Up to Branch Manager, Learning for Life.
Training & Development
* First Steps to Management – 16‑week programme for Service Assistants aspiring to Trade Counter Supervisor role.
* Power Up to Trade+ – 12‑15 month programme with Trade Supplier Apprenticeship at level 2 and a Trade+ Sales Supervisor outcome.
* Trade Up to Branch Manager – 15‑month programme leading to Level 4 Retail Manager Apprenticeship.
* Learning for Life – wider life skills and Maths & English coaching for colleagues and families.
Company Culture
We all do better when we’re celebrated for who we are. Our inclusive culture is integral to Screwfix. The Employee Inclusion Network, 'Us', helps colleagues share ideas and work collaboratively for a fairer workplace. Supported by leadership, ‘Us’ is led by Ambassadors for Diversity & Inclusion.
Reviews
* "You get a different range of tasks every day. One day doing delivery, the next serving customers." – Joshy Phillips, Service Assistant
* "My day is really varied: customer service at the till, picking orders, doing deliveries, stocking shelves and doing store repro." – Thiago, Trade Counter Assistant
* "The supervisor position is a really good opportunity to learn and progress"
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