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– Permanent – Stockport – up to £25,500
We are seeking a dedicated and experienced Customer Service Team Lead to join our client on a full-time, permanent basis. This role involves working as part of a small team and ensuring excellent customer service is provided to clients.
Responsibilities include:
1. Support a team of customer service representatives, fostering a positive and productive work environment.
2. Answer customer and client inquiries via telephone and email.
3. Resolve customer complaints in a timely manner.
4. Keep records of customer interactions.
5. Process customer orders and returns.
6. Collaborate with other departments to ensure a seamless customer experience.
The ideal candidate will have previous experience in a similar role, possess a high attention to detail, and be able to manage their workload effectively. This is an exciting opportunity for someone looking to advance their career and join a reputable, growing business.
To apply, send your CV to Ellie or Charlotte at Forrest Recruitment Limited, and then give us a call on 01625 533844 for a confidential discussion.
Please note that due to the high volume of applications, only shortlisted candidates will be contacted.
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