Xiel is a distributor of medical products and medicines. All medical products and medicines are supplied in accordance with Good Manufacturing & Distribution Practice (GMDP). As a distributor, Xiel will:
Part Time Administrator Role - 15 Hours Per Week
Role Responsibilities:
Monitor in accordance with SOPS all daily and weekly temperature-controlled equipment (fridges, freezers, and ambient areas).
Ensure all fridges and temperature-controlled equipment are calibrated in line with the SOPs.
On receipt of loan / sample medical products, check to ensure no damage; products received are as expected, and highlight any concerns to avoid the risk of counterfeit or damaged products entering the supply chain.
Ensure loan / sample medical products are booked in / out correctly on Sage and on the 'Stock Record Sheets' so that full product traceability is always maintained. Ensure loan database is up to date and the necessary paperwork is completed.
Ensure loan/sample medical products are packed correctly for protection and temperature storage requirements.
Notify the Warehouse Team when a loan / sample / repair shipment is to be despatched so that transportation can be arranged.
Prepare Company customer quotations, ensuring correct pricing and authorisation is obtained, and send to customers.
Prepare quotes and process customer orders relating to maintenance/servicing, repairs and rejuvenation's and raise associated documentation for manufacturers and customers.
Be a point of contact for any customer queries regarding maintenance/servicing, repairs, and rejuvenation's.
Arrange Service Engineer visits, if required.
Add details of new maintenance contracts / service visits to database and liaise with customers and colleagues regarding any contracts due to expire and any service visits due.
Ensure customers receive accurate and timely quotations.
Ensure customer's maintenance /servicing, repairs, and rejuvenation orders are managed
in line with SOPS.
Ensure equipment monitored related to the storage of medicinal products remains within range, or the RP notified if there is a temperature excursion. To prevent medicines being sold until investigated and authorised by RP.
Working Days & Hours:
* Monday to Friday (12pm - 3pm)
* 15 hours per week
* £14.85 per hour
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