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Client:
Jigsaw Cloud
Location:
worcester, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
10
Posted:
06.06.2025
Expiry Date:
21.07.2025
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Job Description:
Ideal Applicant:
Due to business expansion, we are looking for an experienced Onboarding Consultant to join our team.
The ideal candidate should be certified in both Onboarding and Recruitment; however, consultants certified only in Onboarding will be considered.
This is not a sponsored role - You must have existing right to work in the UK or Ireland without Sponsorship.
Job Purpose
To ensure a successful implementation by meeting the client's requirements and expectations, advising on the impacts of their decisions, guiding the client on the options within the product, providing best practices, and driving adoption. The Consultant maintains a strong client relationship by establishing high levels of satisfaction and trust through proactive engagement.
SuccessFactors Certifications Required
* Onboarding (THR97) Certification is required
* Recruitment Management (THR83) is ideal in addition to the Onboarding Certification
* Recruitment Marketing (THR84) is ideal in addition to the Onboarding Certification
Certifications must be active, in date, and valid.
Key Responsibilities:
* Manage and support SuccessFactors Onboarding and Recruitment as the SME for the business, working to resolve system issues
* Manage projects and appropriate documentation in line with SAP methodology
* Support and provide best practice advice during UAT and data migration
* Support upgrades and training of super users on platform utilization
* Understand project economics and deliver within budget
* Maintain and update product knowledge regularly
* Support the implementation of new or revised processes, including configuration, integration, data migration, testing, and training
* Assist in developing and implementing support processes for SuccessFactors modules
* Contribute to governance forums and design authorities, providing subject matter expertise
* Manage ongoing operations of Performance Management and Compensation solutions, ensuring resolution of issues based on SLAs
* Build relationships and work closely with the Support team to maintain modules
Person Specification
Required Experience:
* Experience as an HR practitioner preferred
* Associate Certification required
* Proven track record of at least four successful implementations and support of SuccessFactors Onboarding and Recruitment modules
* Ability to engage with clients and understand requirements
* Experience with HR systems integration and configuration
* Strong attention to detail and organizational skills
* Proficiency in MS Office, especially Word, Excel, and PowerPoint
* Excellent communication skills
* Ability to influence key stakeholders
Characteristics:
* Proactive, persistent, and autonomous with appropriate escalation
* Highly organized with strong prioritization skills
* Confident in delegation and follow-up
* Effective communicator with influencing skills
* Approachable, flexible, and respectful, maintaining delivery integrity
* Flexible working hours as needed
* Understanding of SuccessFactors Onboarding and Recruitment systems
* Project management experience in HR systems
* Ability to transfer knowledge effectively to HR professionals and teams
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