Overview
Better places, thriving communities.
Are you currently working in the Custody Environment, do you have 12 months+ experience?
Would you like a new career challenge, managing a small team of CDOs within the Custody suites?
You will be expected to use a computer and various programs competently during your working day.
The role requires the flexibility to work not only in your base Custody suite but across an assigned region in the Police Custody Suites and Force area.
What can you earn?
£30,000 per annum – full time. This entails fixed shift working in a team rota pattern of 4 shifts on and 4 days off: 06:45 to 19:00 for 2‑day shifts followed by 2‑night shifts of 18:45 to 07:00.
Rolling rota available 2 years in advance.
£150 Refer a friend bonus.
What does the role involve?
To supervise the teams of Custody Detention Officers (CDOs) co‑ordinate, support, motivate and develop them in exceeding their performance objectives, ensuring their safety, welfare and attendance meets all expected requirements, whilst ensuring the secure detention, care and welfare of detained persons and their property, in accordance with the powers as detailed in the Police Reform Act 2002, ensuring compliance with the provisions of the Police and Criminal Evidence Act 1984.
Minimum requirements
* Experience of working within a custodial environment is required.
* Relevant experience of managing others: setting objectives, 1:2:1 reviews and performance management, leading and inspiring a team.
* Confidence in working with individuals with behaviours that may challenge the services.
* Able to assess and manage risk of individuals.
* Competent in basic‑level skills in Microsoft Outlook, Word and Excel and central IT systems (e.g. data entry and ability to access information about detainees).
* Inter‑personal skills: confident engaging with a wide and diverse range of people, with sensitivity, dignity and respect.
Desirable
* Qualifications or relevant experience equivalent to Level 3 or above: G. A. or AS level, advanced apprenticeship, international Baccalaureate diploma, Level 3 awards, certificates or diplomas, Level 3 NVQ.
What you can expect from us
* Structured career development in a people‑centred company.
* Fast‑track opportunities for exceptional team members.
* Pension.
* MiDeals discount scheme with over 3000 offers available from your favourite retailers, leisure and utilities companies.
Benefits
Our market‑leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our MiDeals platform. And we have a cycle‑to‑work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Sara Sanders at sara.sanders@mitie.com.
Company
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Apply
* Job Description, Senior Custody Detention Officer, Apr-22 Update.pdf
* Apply Now
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