* 6 month temporary role with the possibility of being made perm
* Competitive hourly rate & weekly pay
About Our Client
Our client is a large organisation within the energy and natural resources industry and they are looking for an experienced Temporary Customer Service Coordinator to join their Salford team.
Job Description
As a Temporary Customer Service Coordinator you will:
* Handling customer enquiries and complaints through phone, and email.
* Updating and maintaining customer records in the company database.
* Develop, maintain and update Customer database for all relevant customers when in contact.
* Manage, maintain and update Application register for the relevant customers.
* Assisting customers with the application process, answering any queries regarding this.
* Manage a busy customer email inbox, responding to queries within SLA's.
The Successful Applicant
A successful Temporary Customer Service Coordinator should have:
* Excellent communication skills - written and verbal
* Customer facing / customer service orientation
* Ability to plan and organise
* Attention to detail and accuracy
* Good computer skills
o experience of Microsoft Office Suit essential (Word, Excel, Outlook, Explorer, PowerPoint)
o experience of SAP beneficial
* Ability to prioritise works
* Ability to work as part of a team but also act independently as required
What's on Offer
In return, our client can offer:
* Free on-site parking & close to public transport links
* Competitive hourly rate & weekly pay
* 6 month temporary role with the possibility of going perm
* Immediate start pending successful compliance checks
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